Employment Opportunities

Receptionist/Administrative Assistant

Victoria Campus is seeking a Receptionist/Administrative Assistant to contribute to the academic success of students and to the success of the Company in achieving its statement of purpose. Please note Job#02110300 in subject line of your application.

Summary

The primary purpose of the Receptionist/Administrative Assistant is to provide quality service to students, staff and visitors through the delivery of receptionist and administrative support for the site with respect to all operations, processes and procedures.

Job Description

Under the supervision of the Campus Director, the Receptionist/Administrative Assistant is responsible for providing administrative services for the Company, including support for the director, admissions staff, student services, and practicum placement coordinator, and the instructors and students. The Receptionist/Administrative Assistant is also responsible for maintaining supplies and equipment as required. This position provides a variety of administrative duties to ensure and maintain the efficient operations of the campus.

General Qualification

To be successful in the Receptionist/Administrative Assistant must be committed to developing, maintaining and demonstrating the following:

• Ability to exhibit a professional attitude and image with a commitment to quality service
• Ability to handle a multi-line telephone switchboard
• Ability to work effectively in a team environment
• Good command of basic math
• Keyboarding speed at 40wpm with accuracy
• Ability to handle a multi-line telephone switchboard
• Thorough knowledge of MS Office 2000 including Word, Excel and Outlook
• Ability to use various office equipment including fax and photocopy machines
• Ability to multi-task
• Ability to complete work in a timely manner with accuracy and attention to detail
• Ability to work independently with minimum supervision
• Good judgment and ability to prioritize assignments
• Ability to work under pressure and maintain a calm focus during hectic periods
• General understanding of the programs and services provided by EMINATA Group

Education and Experience:

• Post-secondary administrative assistant program with minimum of two years' experience in a similar position and one to three years' receptionist and/or customer service experience in a fast paced environment or an equivalent combination of education and experience.

Specific Responsibilities

Reporting to Campus Director, the Receptionist/Administrative Assistant is accountable for maintaining the following responsibilities in compliance with customer service standards:

? Answering and directing incoming calls and maintaining the call inquiry log
? Greeting visitors to the campus and directing them to the appropriate area
? Maintaining general security by managing access to the campus facilities and equipment and supplies. If available observing security monitor.
? Maintaining internal communication and messages between staff and students
? Maintaining student transcript databases through entering marks and attendance
? Maintaining policies, procedures and up to date forms files; keeping files adequately stocked
? Supervising entrance examinations for admissions staff, and student make-up examinations for instructors
? Monitoring, maintaining and ordering general office supplies for the campus
• Providing back up & support with respect to:
o Orientation
o Recruitment
o Instructor support
o Campus processes and procedures
o Other duties as assigned by the Director
• Other related duties as assigned to support the business objectives and purpose of The University

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